FAQ
General Questions
We provide Package Forwarding, Warehouse Services, FBA Prep Services, Order Fulfillment, Returns Management, International Shipping, Business Logistics, and Value Added Services.
Our services are suitable for individual shoppers, expatriates, collectors, Amazon sellers, online stores, retailers, wholesalers, importers, exporters, and growing businesses.
Yes. Individuals can use package forwarding and international shipping, while businesses can add warehouse storage, fulfillment, FBA prep, returns, and ongoing logistics support.
Yes. Services can be combined into one workflow, such as receiving, storage, consolidation, FBA prep, order fulfillment, returns processing, and international shipping.
Contact our team with your package, inventory, or shipping requirements. We will help identify the right service and explain how to send your first shipment.
Package Forwarding & Warehouse
Package Forwarding allows you to send purchases or supplier shipments to our receiving location before they are stored, consolidated, repacked, and forwarded to another destination.
Yes. Packages from different retailers, marketplaces, suppliers, and distributors can be received and organized under one customer account or shipment workflow.
Yes. Multiple packages can be held and consolidated into fewer cartons before forwarding, helping simplify the shipment and reduce unnecessary package volume.
Yes. Packages can be repacked to remove oversized retail packaging, improve protection, optimize carton dimensions, or prepare items for international transport.
Yes. Packages and inventory can be stored while you wait for additional orders, prepare shipping instructions, or choose the next logistics service.
FBA Prep, Fulfillment & Returns
FBA Prep Services may include receiving, basic inspection, FNSKU labeling, poly bagging, bubble wrapping, bundling, multipack preparation, repacking, and carton preparation.
Yes. FNSKU labels can be printed and applied to individual units according to the seller’s shipment plan and preparation instructions.
Yes. Products can be grouped into kits, bundles, multipacks, or promotional sets and prepared with the required packaging and labels.
Order Fulfillment can include inventory storage, SKU-based picking, packing, protective materials, shipping labels, and preparation for outbound delivery.
Returned products can be received, identified, visually inspected, sorted, repacked, prepared for restocking, consolidated, or forwarded according to your instructions.
International Shipping & Business Logistics
Yes. We support international shipping for personal packages, online purchases, product samples, commercial shipments, and business inventory.
We can help organize shipment details and documentation information, but customers remain responsible for accurate item descriptions, declared values, and compliance with customs requirements.
Yes. Additional protective packaging, cushioning, and repacking can be requested for fragile or sensitive items before shipping.
Business Logistics combines receiving, inventory organization, storage, consolidation, fulfillment, forwarding, returns, and commercial shipment preparation in one workflow.
Yes. Inventory from several suppliers can be received, sorted by SKU or destination, consolidated, stored, and prepared for fulfillment or onward shipping.
Pricing, Support & Policies
Pricing depends on service type, package weight, dimensions, destination, storage period, preparation requirements, shipping method, and shipment volume.
Yes. Send us the estimated weight, dimensions, destination, item type, and required services so we can provide pricing guidance before shipment.
Storage, repacking, inspection, labeling, bundling, and other added services may be priced separately depending on the work required.
You can contact us by phone or email using the details shown on this page. Include your shipment or service information so we can respond more efficiently.
No. Illegal, unsafe, counterfeit, restricted, dangerous, or carrier-prohibited items may be refused. Customers should confirm item eligibility before shipping.
Personal information is used to process service requests, identify packages, communicate shipment updates, prepare quotes, and support warehouse and shipping operations.
You can review the Privacy Policy and Terms of Use pages for information about data handling, customer responsibilities, restricted items, third-party carriers, and service conditions.